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Social and Human Services Assistant

Social and human services assistants are allied health professionals and an essential member of the care team.

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What does a Social or Human Services Assistant do?

Social and human services assistants have many different job titles, including care coordinators, case managers, and navigators. These paraprofessionals work in a wide variety of organizations in the medical, behavioral health, and social services sectors. In behavioral health, they complement licensed professionals by performing lower complexity tasks so that licensed providers can perform higher complexity tasks. They work primarily with individual clients in person or via telephone, schedule appointments with licensed professionals, provide emotional support, improve clients’ health literacy, and help clients address social needs (e.g., food, housing, transportation).

Timeline: A high school diploma is a minimum credential required to enter the occupation but in 2022, 83 percent of social and human services assistants in California had a certificate, associate degree, or more education post-high school (EDD, 2022). Many schools in the Northern California region offer these options. To find schools visit our Resources page.

Career advancement: Social and human services assistants may advance their careers by expanding into social work or therapy by earning a bachelor’s, master’s, or doctoral degree. If an AA-T (Associate of Arts for Transfer) is earned as an entry into a career as a social and human services assistant, the degree can be used to easily transfer to a California State University to pursue these advanced degrees. This degree can help lead the way to a position as a counselor, therapist, or social worker.

Outlook: Nationally, the employment of social and human services assistants is projected to grow 12% from 2021 to 2031, much faster than the average for all occupations[1]. In California, medical assisting jobs are expected to grow 10.6% between 2018-2028 (an increase of 5,900 jobs). Nationally, the median annual wage for social and human services assistants was $37,610 in May 20211, and in California, the median annual wage in 2022 was $50,128.[2]. For more information about educational institutions, please visit our Resources page. 

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